We currently only offer shipping to Canada, but we are working on expanding to more countries.

We are happy to inform you that we offer free shipping on all orders, regardless of the order amount. Whether you order a single item or multiple items, you won’t pay any shipping fees.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: https://fashora-live.com/apps/parcelpanel

Our processing time is 1–2 business days. Once your package has been shipped, you can expect delivery within 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon!

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. If you would like to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will make sure to provide a suitable solution.

You can exchange items by returning them through our return procedure and placing a new order for the desired item. To initiate this process, you can email us at support@fashora-live.com

If you want to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not been processed yet.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.

We accept various payment methods, including PayPal, Mastercard, Visa, American Express, Appel pay. You can see the available options during checkout.

Check our size chart on the product page to find the right fit for your body type. If you're unsure, feel free to contact us for advice.

Yes, we offer gift cards. To purchase one, please email us at support@fashora-live.com

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We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.